Loyalty Platforms

Flex Loyalty begins with a universal platform that allows us to easily and seamlessly build a customized loyalty solution from the ground up. This platform allows us to:

Provide a completely branded loyalty solution that conforms to all your branding guidelines and seamlessly integrate with your existing marketing initiatives. We provide more than just a white label solution that allows you to separate your fee initiative from your consumer experience.

Whatever your need on the Consumer Engagement Spectrum, we have a robust staff of creative and marketing professionals at your disposal to develop the right level of customization and branding for your personalized solution.

We work with your marketers, brand specialists and guidelines (however extensive or minimal they may be) to make sure that the solution we provide meets your exacting standards and only enhances, not interferes with, your overall brand experience.

House and manage the most sophisticated points programs, including but not limited to tracking, banking and redeeming points, allowing you to customize value propositions to create customized solutions based on your customers' purchasing behavior.

If you have an existing points or currency program, we can integrate with you to seamlessly add value to the existing experience or consume it completely. We are able to track where members are in a program and provide customer-level data on their interactions and usage. Applying redemptions is no problem. We make it easy for consumers to redeem their rewards and receive their redemptions in a timely manner.

Offer benefits that can add immediate value to customers, providing instant gratification.

Accumulating points or currency is a long-term proposition. Gratification is not immediate and consumers who are not engaged may never take advantage of the rewards they are earning. Teleformix provides a suite of benefits, services and rewards that are immediately available and are pushed out to the consumer.

So, while consumers are accumulating points or other forms of currency, they can still be taking advantage of great rewards and savings opportunities, keeping them engaged and active in your loyalty program. We also offer benefits that can be redeemed at much lower currency levels, giving customers the ability to redeem faster and you the ability to retire liability that otherwise may linger for long periods of time.

Implement consumer-funded solutions, driving revenue while still promoting your brand.

Sometimes our customers' goals are more revenue-focused then they are loyalty-focused. While we understand the need to generate consumer-funded revenue, we also understand concerns about implementing a platform that may adversely affect
your brand.

We provide solutions that compliment your marketing and brand strategies, while allowing your company to make contributions to the overall value proposition. We give you multiple channels to market to customers, in a completely branded solution, that allow you to generate revenue while extending brand awareness and influencing customer purchases.

Consume existing loyalty programs that may not be efficient while adding value on the back end to create a better customer experience.

If you have an existing loyalty program, don't worry. Flex Loyalty allows us to seamlessly integrate with what you're currently doing to either add value to your existing program or consume and enhance your overall effort. We will customize a solution that's right for you – we won't try to fit you into an off-the-shelf product that constrains your ability to make changes. Business and marketing requirements change – so do we.

Bring programs to market faster and more cost-effectively then any other solution out there.

At Teleformix, we know that one of the biggest hurdles that a company can go through when launching or enhancing a loyalty program is time to launch. Because all of our solutions are built and housed within Teleformix, we can launch at lightning speed.

We outline, in complete detail, all of the business requirements up front, so there are no surprises. We have seasoned service-matter experts in every area we touch. Our account management team and service development experts will guide you through the process. In most cases, 95% of the work is done on our side. We're here to make the process fast, simple and successful.

Modify our solutions as your business needs change.

Expanding a loyalty program can be a headache. And most loyalty companies have trouble adapting to a changing environment once the original program is built. Because our platforms and technologies are infinitely scalable, we can quickly and easily enhance any program to better meet your marketing needs as your requirements change. Whether you are adding a richer set of rewards and benefits, changing your redemption valuation, adding marketing and communications channels, or anything else you require, we can bring those changes to light in no time.