Custom Solutions

Choose A Loyalty Solution That's Right For You!

Incenting customers to shop more often with your brand can be as simple as giving them a reward for each purchase. Points are an easy way to do that. No matter what the denomination, customers will shop more often with your brand knowing that they are earning something valuable for each and every transaction. Whether you’re offering points for every dollar spent or credits based on purchase thresholds, Flex Loyalty can manage the point bank and redeem and fulfill rewards.

If you have an existing earning program, we can integrate with you to give customers greater redemption options and add to the overall value of your program.

This sounds simple, and many “Loyalty” companies out there offer this capability. What they don’t offer you is an easy way to do it without incurring massive implementation costs, huge overhead and outrageous ongoing fees. Tons of hidden costs seem to always pop up, or simple changes are classified as out of scope. Not to mention how long it takes to bring a program to market and the layers and layers of bureaucracy you seem to have to go through, and it’s not even from your company, but from your partner.

Flex Loyalty from Teleformix makes it simple right from the start. We will consult with you to come up with the right solution, at the right price and in a time frame that's right for you. No hidden fees, no scope creep, just a flat price and a threshold-based time-to-launch.

Earning rewards is a great proposition to encourage and reward customers for their business. As you may know, most rewards go unredeemed and companies are forced to book the contingent liability associated with those unredeemed rewards. But what if you could give your customers immediate access to rewards that they don’t have to earn or redeem? What if you could provide rewards that give instant gratification, the kind that endears customers to your brand and keeps them coming back?

With Flex Loyalty from Teleformix, we give our clients a way to surprise and delight their customers with value-added rewards that are immediately accessible. Our rewards can compliment any existing program or stand alone as an enhancement loyalty strategy.

The Push Rewards we provide are meant to engage every aspect of a consumer’s life, so while your customer may look to your brand for your specific products or services, we can customize a rewards set that will engage them for all the other things that they need and want. This way, your brand is always in front of your customers. The more customers engage with your brand, the more you can influence their purchasing behavior.

We know that your customers will not shop your brand or use your services for all of their needs. However, if you can provide rewards that improve every aspect of their lives when they are not interacting with you, then you have a powerful engagement tool that keeps your brand top-of-mind.

Free-to-Fee refers to a type of loyalty program that has been offered by companies for many years and subscribed to by some of the most loyal customers out there. If you have a fee-based credit card or pay to get more points or better rewards for purchases, then you are part of consumer-funded loyalty. It’s an entitlement strategy that works because customers are paying to be treated differently. They are raising their hands and saying, “Give me value, give me service, give me special treatment and I will pay for it.” These customers are the most engaged because they actively chose to fund their own loyalty. This strategy creates a tremendous revenue-enhancement program, which better monetizes your customers while still allowing you to influence their behavior through communications and targeted marketing.

If you provide a free rewards program or a no-annual-fee credit card, then you can use Flex Loyalty to add value and give consumers the option to upgrade and add benefits. This allows you to add revenue to your free program and also to recover revenue lost due to new credit card regulations.

At Teleformix, we own all of our technology and house all the benefits and rewards on-site. This allows us to provide robust solutions at a price, which is actually affordable, while still allowing you to make significant revenue. You can customize a benefits-and-rewards set that is right for your customers and even tailor it based on different customer segments. It’s up to you…we'll make it happen.